IT Support
Remote and on-site support for Windows devices, Microsoft 365, networks, users and business-critical systems.
Learn More →24/7 Business IT Support
IT Support When
You Need It Most ›
Our UK-based engineers are online 24/7
to keep your business running.
UK Based
EngineersLocal experts,
real results
EngineersLocal experts,
real results
24/7
CoverageWhenever you
need us
CoverageWhenever you
need us
Rapid
ResponseFast solutions,
less downtime
ResponseFast solutions,
less downtime
Microsoft
Acronis
SOPHOS
DELL
datto
vmware
Hewlett Packard
Enterprise
Enterprise
CISCO
1Call Us
Get in touch
anytime
2We Diagnose
We identify the
issue fast
3We Resolve
Our engineers fix
the problem
4You're Back
Up & Running
Up & Running
Minimal downtime,
maximum productivity
UK Based Support24/7 365 Days a Year
Trusted by Businesses Nationwide
Fast. Reliable. Expert.
Our Services
Complete IT Support & Solutions
Practical support, resilient infrastructure and clear technical advice for businesses that need their systems available, secure and properly maintained.
Cyber Security
Practical protection across MFA, endpoint security, firewalls, patching, backups and ransomware readiness.
Learn More →Cloud & Microsoft 365
Microsoft 365, Azure, Teams, SharePoint and secure cloud services configured for how your business actually works.
Learn More →Managed IT Support
Proactive monitoring, maintenance, patching and supplier coordination to keep your systems stable.
Learn More →IT Consultancy
Technical guidance, project planning and independent assurance before you commit spend or make changes.
Learn More →We're Online 24/7
No matter the issue, our UK-based engineers are here to help, day or night.
Call 02393 553429
Get In Touch
Support Packages & Call-Out Fees
Clear IT support options without vague costs or open-ended billing.
Choose urgent ad-hoc help, responsive monthly support, or a resilience-focused managed package. We confirm the likely cost before work begins and recommend the most sensible route for your business.
Essential Support
For small businesses that need a reliable support route without a full managed service commitment.
£39per user / month
Entry-level monthly support with priority over ad-hoc requests.
- Remote helpdesk support
- Microsoft 365 user support
- Basic workstation troubleshooting
- Priority response over ad-hoc clients
- Monthly account review by request
Professional Managed IT
The core Combat IT package for businesses that want proactive monitoring, maintenance and support.
£59per user / month
Best fit for growing SMEs that need dependable day-to-day IT control.
- Remote IT support and triage
- Microsoft 365 support
- Endpoint monitoring and health checks
- Patch and update oversight
- Basic security checks
- Backup status monitoring where applicable
- Priority response and reduced call-out rate
Business Resilience
For businesses where downtime, cyber risk, backup failure or out-of-hours disruption carries real cost.
£85per user / month
Priority support with resilience, continuity and security oversight built in.
- Everything in Professional Managed IT
- Enhanced monitoring and alert review
- Cyber security improvement review
- Backup and recovery oversight
- Out-of-hours escalation route
- Quarterly resilience review
- Priority incident response
Ad-hoc & Emergency Support
Remote SupportFrom £95 / hourBusiness IT support for urgent faults, access issues and troubleshooting.
On-site Call-OutFrom £125 + £95 / hourFor issues that require a hands-on visit across the South Coast.
Out-of-HoursFrom £150 / hourEmergency support outside standard working hours when systems cannot wait.
IT Health CheckFrom £195A practical review of devices, Microsoft 365, backups, security and risk.
Built for serious business support
Minimum monthly support agreement from £250/month. Pricing depends on user count, device count, business hours, backup requirements, security exposure and the level of response required.
Combat IT is not positioned as the cheapest provider. We are built for businesses that value fast response, clear communication, secure systems and proper continuity planning.
Request a Support ReviewAll prices are starting prices and exclude VAT where applicable. Final pricing is confirmed after understanding your users, devices, sites, risk profile and support requirements.
Need MSP overflow or escalation cover? Combat IT can also support internal IT teams and other providers with technical escalation, project resource and out-of-hours capacity.
About Combat IT
Built under pressure.
Delivered without fail.
Mission-critical IT support since 2005.
Combat IT was established in 2005 with a simple belief: when business systems matter, support must be structured, responsive and accountable.
Our approach is shaped by real operational discipline: understand the impact, stabilise what matters first, communicate clearly and then fix the root cause properly.
Today, we deliver UK-based IT support, cyber security, cloud services and continuity planning that keeps businesses running smoothly — so you can focus on what you do best.
Accountable, founder-led support
No anonymous departments. Clear ownership from first response to resolution.
Combat IT gives businesses a direct, practical support route: clear escalation, calm incident handling and technical support focused on protecting uptime, continuity and day-to-day operations.
In-house live status monitoring
Powered by Aggressa, our own monitoring platform.
Aggressa gives Combat IT a clearer operational view of managed devices, endpoint health and important event signals. It supports faster triage, better escalation and a more proactive managed IT service.
Rather than waiting for a user to report every fault, we use live status checks and event-driven monitoring signals to help identify developing issues before they become business disruption.
Endpoint visibility
Live status checks
Event monitoring
Faster triage
24/7Visibility
WMIEvent Signals
LiveStatus View
Detect
Triage
Resolve
Report
Resilience & Delivery
Business-critical support with a proper recovery plan.
Inspired by the Combat IT client-confidence style: high-visibility status, clear outcomes and practical engineering control when uptime matters.
Backup/DR
Continuity Ready
Keep trading when systems fail.
Backup alone is not a recovery strategy. We map the systems your business depends on, define realistic recovery priorities and build practical paths for getting key operations back online.
RTOHow quickly systems need to return
RPOHow much data loss is tolerable
BAUMinimum systems required to trade
01Detect02Contain03Failover04Restore
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Delivery
Engineer Routed
No wasted time. No trial-and-error billing.
We assess the fault, route it to the right skillset and work from a clear technical plan. That means fewer repeat visits, cleaner escalation and better results for the business.
Live Triage PathCOMBAT IT
AssessScope, impact and dependencies
AssignCorrect engineer first time
ResolveFix, test and document
Clear ownership
Faster diagnosis
Less disruption
Outcome focused
Result: focused engineering time, stronger communication and fewer open-ended support tickets.
Learn MoreCloud & Microsoft
Microsoft cloud services built around secure working.
We support Microsoft 365, Azure, email, SharePoint, OneDrive, Teams, device access, cloud backup and migration projects. The focus is simple: secure, practical cloud services your team can actually use.
Microsoft 365
Azure
Teams
SharePoint
OneDrive
Entra ID
Learn More
Cyber Security
Security that is practical, visible and maintained.
From endpoint protection and patching to backup assurance, MFA, phishing awareness and firewall visibility, we help reduce the common weaknesses that cause costly incidents.
Endpoint
Firewall
MFA
Backup
Patching
Awareness
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Security & Resilience
Independent checks for businesses that need confidence.
Cyber Reviews
Understand exposure across devices, identities, backups, access controls and suppliers.
Patch Verification
Check whether devices are receiving critical operating system and application updates.
Backup Resilience
Verify backup visibility, restore points and recovery confidence before disaster strikes.
MSP Escalation
Bring in extra expertise for difficult faults, project pressure or urgent escalation.
Compliance Support
Help evidence good IT practice with clear, business-readable recommendations.
Clients
Businesses Trust Combat IT
We support businesses where uptime matters: hospitality, retail, professional services, construction, marine, field teams and SMEs across the South Coast.
Hospitality Client
Operational support around trading hours.
Support for venues where EPOS, card payments, Wi‑Fi, CCTV and supplier systems all have to work when customers are on site.
Learn More→Professional Services
Secure access and reliable productivity.
Assistance with Microsoft 365, devices, backups, remote working and practical cyber security controls.
Learn More→Multi-site Business
Consistent support across locations.
Joined-up troubleshooting, supplier coordination and continuity planning for teams that cannot afford fragmented IT support.
Learn More→Proof of Support
Real-world IT support scenarios Combat IT is built for.
These are the practical situations where fast triage, clear communication and proper technical ownership make the difference between a minor issue and lost trading time.
Hospitality, retail and payment disruption.
Support for venues and customer-facing businesses where EPOS, card terminals, Wi-Fi, CCTV, VoIP and supplier systems all need to work during trading hours.
Email, access and productivity problems.
Help with Microsoft 365 accounts, Teams, SharePoint, OneDrive, secure remote access, device issues and day-to-day user problems that interrupt work.
Backups, cyber risk and continuity planning.
Practical review of backup coverage, restore confidence, endpoint protection, patching, MFA and the risks that can turn a fault into a business incident.
Clear next step: tell us what is affected, how many users are impacted and whether the issue is stopping trading. We will triage the risk and recommend the most practical route forward.
Service Area
Business IT Support Across Havant, Hampshire & The Isle of Wight
Combat IT is based on the South Coast and supports businesses across Havant, Portsmouth, Waterlooville, Fareham, Southampton, Hampshire and the Isle of Wight.
HavantPortsmouthWaterloovilleFarehamSouthamptonHampshireIsle of WightSouth Coast
Get Help
Get help when it matters most
Need urgent support, an independent review or a more dependable IT partner?
02393 553429
Out-of-Hours Support
Immediate IT support when your business is still open.
Combat IT supports businesses that cannot simply wait until the next working day. We focus on fast triage, practical restoration and keeping essential trading systems online.
24/7 escalation
UK based engineers
Rapid remote triage
On-site when needed
Systems we support out of hours
Practical help for the operational systems that keep revenue moving.
Keep trading
Prioritise tills, payment systems, phones and connectivity first.
Clear communication
Plain-English updates so managers know what is happening.
Remote-first recovery
Resolve what can be fixed remotely before escalating to site work.
Business continuity
Focus on restoring the critical services that reduce downtime.
Need structured out-of-hours cover?We can review your critical systems and design practical support routes for evenings, weekends and peak trading periods.
Learn More
Free IT Health Check
Find IT risks before they become outages
Combat IT offers a free business IT health check for local organisations that want a clearer view of their Microsoft 365 setup, email security, backups, devices, network reliability and support readiness.
This is a practical review — not technical waffle. We identify obvious weaknesses, prioritise the risks that matter and give you clear next steps to improve reliability, security and continuity.
SecurityMFA, email protection and practical cyber controls.
CloudMicrosoft 365, access, backups and resilience.
ContinuitySupport readiness for urgent business disruption.
Support
Tell us what is broken. We will help get it under control.
Use this form for urgent support, ongoing IT issues, supplier escalation, Microsoft 365 problems, cyber concerns or a request for a more dependable support arrangement.
Business-critical issue?For outages affecting trading, phones, payments or access, call the 24/7 line instead of waiting for a form response.
Call support02393 553429
Email supportcontact@combat-it.co.uk
CoverageHampshire, Isle of Wight & remote UK support
24/7Urgent response
UKBased engineers
ClearNext actions
Support request form
Give us the essentials and we will come back with the next practical step.
FAQ
Common IT Support Questions
Clear answers to the questions businesses usually ask before choosing an IT support partner.
Do you provide 24/7 IT support?
Yes. Combat IT supports businesses that need help outside normal office hours, including urgent outages, access problems, connectivity faults and business-critical system failures.
How quickly can you respond to urgent issues?
For urgent support, we aim to respond quickly, triage the issue, identify the business impact and prioritise getting essential systems operational again.
Can you manage Microsoft 365 and cloud systems?
Yes. We support Microsoft 365, Azure, Teams, SharePoint, OneDrive, identity, access control, cloud backup and secure migration projects.
Can you help with cyber security?
Yes. We help with MFA, endpoint protection, patching, firewall configuration, backup resilience, ransomware readiness and practical security improvements.
Do you offer on-site IT support?
Yes. We provide remote and on-site support across Portsmouth, Havant, Hampshire, the Isle of Wight and the wider South Coast when a hands-on visit is needed.
Can you work alongside our existing IT provider?
Yes. We can act as an independent escalation partner, project resource or technical review function without disrupting your current support arrangements.
Do you support multi-site businesses?
Yes. We help businesses with multiple locations standardise networks, users, devices, connectivity, backups and support processes across every site.
Can you improve backup and disaster recovery?
Yes. We review backup coverage, recovery points, restore testing, failover options and continuity plans so your business can recover faster from disruption.
Do you support networks, Wi-Fi, VoIP and firewalls?
Yes. We support connectivity, business Wi-Fi, routers, switching, firewalls, VPNs, VoIP systems and the infrastructure behind daily operations.
How do we request support or get started?
Use the Request Support form, call 02393 553429, or email contact@combat-it.co.uk. We will confirm the requirement and recommend the next practical step.